A practical career guideBusiness & administration

Receptionist Resume Example and Writing Guide

A receptionist’s resume changes with the setting: a hotel (check-in, check-out and the reservation system), a clinic or hospital (patient appointments and insurance) or an office (visitors, calls and mail). Name the setting, the systems you used, the languages you serve people in, and how you handle visitors at busy times.

Your focus in this field

Describe visitor reception, bookings, calls and the software you used.

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Receptionist resume example from Astr
The full example text

Your full name

Receptionist

Your city · name@example.com · Your phone

Professional summary

Receptionist organizing visitors, appointments and calls, updating booking records and coordinating requests with relevant departments.

Work experience

Organization nameActual dates
  • Welcomed visitors, confirmed appointments and directed them to the appropriate departments.
  • Updated booking records, answered calls and coordinated follow-up requests.
  • Checked guests in and out in the reservation system and reviewed bills with them.
  • Coordinated patient appointments with clinics and informed patients of changes by phone.

Education and qualifications

Diploma or secondary school · [Institution] · Graduation year

Skills in this example

Visitor reception · Call handling · Booking administration · Reservation systems · Switchboard · English

Fictional example; replace every detail with your own experience.

What to write

What goes first on the resume?

  1. Setting: hotel, clinic or office, and the duties that come with it.
  2. Systems: reservations, appointments, switchboard and office software.
  3. Languages and level, and shift availability if required.

Starting your career?

For a first job, volunteering at an event’s welcome desk or part-time retail work is real experience of dealing with people.

Explain your work, not generic qualities

Two lines: your field, the nature of your work and your core tools.

Receptionist organizing visitors, appointments and calls, updating booking records and coordinating requests with relevant departments.

Experience a reader can understand

The task and what you did, with a result only when you can prove it.

Instead of a generic description

Always smiling and courteous.

A more specific example

Welcomed visitors, confirmed appointments and directed them to the appropriate departments.

Skills backed by evidence

Possible examples, not requirements; choose what you have actually practised.

  • Visitor reception
  • Call handling
  • Booking administration
  • Reservation systems
  • Switchboard
  • English

How do you show it?

Courtesy is proved by a situation: how you managed the visitor queue at a peak time, or how you fixed a booking error.

Certificates, licences and links

Hospitality or customer service courses, an English certificate if required, and first aid for some settings.

Review your version before sending

A personal checklist, not an ATS score or acceptance guarantee.

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FAQs

What should a Receptionist resume emphasize?

Describe visitor reception, bookings, calls and the software you used. Setting: hotel, clinic or office, and the duties that come with it.

What should a receptionist resume summary say?

Where you worked, the systems you use and your languages, such as: “Receptionist at a dental clinic, managing appointments and welcoming patients in Arabic and English.”

Does hotel reception experience transfer to an office?

Yes; reception, request handling and systems transfer. Describe the shared duties clearly and name the system you used.

Does the button download this example as a PDF?

No. It opens the editor, where you write your resume with your own details, choose a design and download it as a PDF after signing in. A free account includes 3 total PDF downloads with free designs. Some designs require Pro.

Does this example guarantee ATS acceptance?

No. Clear text and standard headings make automated reading easier, but no example or design guarantees acceptance.

Borrow the structure. Tell your own story.

Open the editor, add your details and choose a design before downloading.

Start your resume in the editor

A free account includes 3 total PDF downloads with free designs. Some designs require Pro.